no, wait. that's not how it goes.
so, i have a disability check that i receive every month from the VA from my time in the army. no, it's not from that time i fell off the barstool.
anyhoo. i needed to change the bank this check comes to so i call up the handy dandy little number to take care of things. we go through the usual question and answer period to prove that i am who i say i am.
her: your name?
me: (gave it to her)
her: date of birth?
me: august 1955
her: day you went into service?
me: oh man. i haven't thought of that in a while. wait a minute, yes! it was 1994.
her: uh, ma'am? 1994?
me: yes, i think so.
her: ... we show the date to be quite a bit earlier.
me: no... i graduated high school in 1993, spent a year in college... no, it was definitely 1994.
her: ... and you were born in 1955?
me:
her:
me: (suddenly realizing) !! OH! no! it was 1974! 1974!
we started laughing so hard that we couldn't even continue for a while.
her: i was trying to not be rude but i was thinking wow; born in 55 and graduated HS in 95?
me: yeah; i was slow. man, i haven't even had anything to drink today! (well, that set her off again and it was some time before we could proceed)
i told her i just knew what she was going to do when she hung up with me; tell everyone around her about the nutjob she had on the phone. she said there wasn't anyone around to tell and i told her that was a shame. what a wasted opportunity! well, we finally finished our business and she very nicely told me to be sure to take my medication.
see? public service isn't dead after all.
That was great :-)
ReplyDeleteBwahahaha. I really do enjoy customer service, strangely enough. When we had Verizon and our internet modem quit every other month, I had some very nice conversations with the tech folks in Canada. People would be surprised how nice it is just to have a pleasant chat, no strings attached.
ReplyDelete1994... -snickers-